Other Fine Print

New yarn should make you happy.  Soft, new, hand-dyed yarn should make you ecstatic.  Payment for yarn shouldn't be a complicated process. The policies below are intended to support this philosophy. If I can improve on them, please let me know.

Shipping

Returns & Exchanges

Wholesale Inquiries

Payment

USA PAYMENT OPTIONS

  • PayPal (you can use PayPal to pay with a credit card; registration is not required)
  • Money Order (Check must be received before item will be shipped.) Please contact me at Sarah@IntrepidTulips.com to make arrangements.
  • Personal Check (Check must clear before item will be shipped.) Please contact me at Sarah@IntrepidTulips.com to make arrangements.


OUTSIDE THE USA (International)
I accept PayPal. The customs form will state the sales value of the items purchased. Please note that I cannot be held responsible for customs delays. Any chargeable import taxes and duties are payable by the customer.

NON-PAYMENT:
If payment is not submitted at the time of the order (which is when it’s due) please contact me to make arrangements. If arrangements are not made within 3 days after placing the order, the transaction will be canceled.

Custom Orders

Yes! Send us an email and lets design something amazing together! Details like quantity, base yarn, and colors will be important. If you have a photo or image to attach, it helps enormously. You'll need to understand that the third collaborator in any custom project is the dyepot itself. It often adds its own interpretation of any project, and results can vary.

Privacy

This notice applies to all information collected or submitted on Intrepid Tulips website. Personal information collected can include name, address, email address, phone number, credit Card Information, etc.

The Way We Use Information

We use the information you provide about yourself or someone else when placing an order only to complete that order, ship the product, and confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register for our mailing list if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you sign up for the mailing list.

We use non-identifying and aggregate information to improve our website and customer service.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the those described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by contacting us directly to have changes updated. We use this procedure to better safeguard your information. You can correct factual errors in your personal information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please send me an email at Sarah@IntrepidTulips.com

Terms of Use

All content on this site including text, graphics, logos, and images, is protected by United States trademark and copyright and by international copyright laws. and is the exclusive property of Intrepid Tulips Yarn and Fiber, LLC. All rights reserved.